FREQUENTLY ASKED QUESTIONS

I am interest in your “sip and spin classes” what is your schedule for this class?

Our schedule is listed online. They are Tuesdays at 6pm, Friday at 6pm & Saturday at 4pm & 6:30pm. This class has a max of 10 people per a class. You can select the quantity in the under right hand corner when purchasing the tickets online.

I would like to purchase a gift certificate, where can I do this?

Please check out the section of “classes.” This is where you can make this purchase online.

I am interested in taking a pottery class, what is your schedule?

All of our classes are listed online. Our 5 week class schedule along with our “Sip and Spin classes” is posted online under the section “classes”.

I am interested in taking pottery classes, when can I sign up?

You can book classes online. Check out “Classes”

POTTERY CARE

All items are food, microwave, and dishwasher safe unless otherwise stated. However, hand washing is recommended. Anything with gold is NOT MICROWAVABLE safe!!

Avoid thermal shock (extreme temperature change) Run warm water over a mug before pouring super hot liquid into it.

Due to the fragile nature of pottery, I am are not responsible for any breakages unless broken during shipment.

Do you wholesale Cat Scratch Ceramics Pottery?

I sell wholesale between 15-20% off of my asking price for the single item. The minimum of quantity of order is 5. This also depends on the size of the item itself. When the order is placed I take 20% down payment and the rest when the order is delivered. Time frame depends on the season but typically 3-4 weeks for a turnaround time. Custom designs are also a possibility. Please use the contact me form to request wholesale orders.

I placed multiple orders, can you ship them together?

Shipping is combined when safe to do so and the difference is refunded after shipment.

My package is lost / stolen / delayed

Once an item has been shipped, it is the responsibility of the carrier. Please contact your carrier with any questions / concerns.

My item arrived broken

Within 24 hours of delivery, please email me with a photo of the broken item and the box and I will issue a refund. I cannot issue a refund without a photo of the item and box.

Thank you for the support!

If your question was not answered, please contact me using the “contact me” button.